FAQ

For more details on parking near the amphitheatre, please consult this section of the site.

An electric shuttle service powered by A.B.I. is also available to facilitate your arrival from numerous service points.

Prolongez votre expérience mémorable chez notre partenaire le Delta de Trois-Rivières! 

# CITQ 034425 

In general, the amphitheater is accessible either 1 h or 1 h 30 before the performance time indicated on the ticket. Spectators have access to seats as soon as they enter the auditorium. Certain events may have a specific schedule. This information is provided on the website and at the box office for each event.

Want to know the exact opening time for your show? You can consult the schedule for your event right here.

Here are a few rules to follow when you arrive on site:

- You can bring a reusable water bottle, but it must be empty. It will be possible to refill it at one of our on-site water stations.

- No large bags allowed.

- There will be a visual search at the entrance.

- No glass objects allowed.

Pour consulter les règles complets, cliquez ici. 

That's right! You can discover the full range of our bars and mobile bars right here.

Please note that the roof of the Cogeco Amphitheatre covers all 3,500 seats. Otherwise, we advise you to bring  adequate clothing with you in case of rain or wind.

Umbrellas are permitted but must remain closed. On rainy evenings, ticket holders in the grassy esplanade must wear a raincoat or other suitable clothing. To view the list of prohibited items, please go to the Security and Regulations section.

No professional cameras are allowed on site.

However, it is possible to take photos with your cell phone and film a few moments of your show, all with respect for the spectators in the vicinity.

We cannot guarantee the presence of promotional items, as this is left to the artist's discretion.

As we're not immune to the cold and wind, you may want to bring a blanket or coat to keep warm during your show.

Chairs are not allowed.

That's right! You can bring your own drinks and snacks directly to your seats.

Absolutely! You can ask our colleagues in the Clintèle department during your visit, and they'll be able to provide you with a seat to facilitate your child's experience during the show.

From the time of purchase by the customer, tickets can not be exchanged or refunded, even if the ticket is not used by the customer. In the event of cancellation, interruption or postponement of an event, please note the following policy.

The Corporation des Évènements, Amphithéâtre Cogeco and Délices d'automne website and social media are places where Internet users can exchange ideas, and where the Corporation wishes to provide a healthy environment conducive to cordial and harmonious discussions in a spirit of openness and transparency. To maintain a respectful climate and constructive exchanges, the Corporation has adopted a netiquette.

Netiquette is the set of rules of good conduct to be respected when exchanging information on social media and websites.

How to communicate properly on the Corporation's social platforms and websites:

Polite and sustained language is encouraged in all communications. It is perfectly possible to express an opinion without using vulgar or offensive language towards our employees or other Internet users;

Comments must relate to the content of topics already published and be respectful of other users;

Comments that are defamatory, vulgar, rude, aggressive, disrespectful, discriminatory, hateful, racist, sexist, abusive, disgraceful, homophobic, biphobic, lesbophobic, transphobic or xenophobic will be deleted without notice;

Any content referring to pornography, harassment or obscene content will be deleted without notice;

Personal or defamatory attacks or disrespect for the privacy of others will not be tolerated;

Any advertising or promotional solicitation in any form without prior authorization will be deleted without notice;
Any political message from an individual or organization aimed at promoting a specific agenda or soliciting support will be deleted without notice;
Any form of threat or incitement to physical or verbal violence will not be tolerated;
Any comment deemed to be off-topic or unrelated may be deleted without notice;
The publication of personal information about oneself or another user may be deleted without notice for security reasons;
Repeated postings, abuse of typed sentences in capital letters, or mass postings (spam) will be deleted without notice.
Unauthorized use of Corporation des Évènements intellectual property or any of its properties will not be tolerated;
Hyperlinks deemed irrelevant by the organization will be deleted without notice. Although we allow the addition of hyperlinks (when related to the associated content), we are not responsible for the content found on external sites;
The resale of tickets at a price higher than that authorized by the producer of the show or event is prohibited by law. Any content mentioning ticket resale may be removed without notice;

We reserve the right to hide, delete or request the removal of any content deemed inappropriate or which disregards this netiquette without prior notice. We also reserve the right to ban a subscriber/user without prior notice in the event of significant or repeated disregard of this netiquette.

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The entire Corporation team is proud to exchange views with you on a wide range of subjects. It's a real pleasure to get your feedback and share your enthusiasm for our various events. Whether by e-mail or in the comments on our various social media sites, we rely on your best judgment to make these discussions pleasant and harmonious.

Absolutely not, every place in the venue allows you to enjoy the show.

Yes, minors are accepted at any time. However, no alcohol can be sold to them. ID cards may be required.

Bars are open during every show. Continuous table service is also provided in the Cabaret. Snacks are also available for purchase.

Yes, a coat check is available at the cost of $ 3.

Generally speaking, the amphitheatre is accessible at least 1 hour before the time of the performance indicated on the ticket. Spectators have access to the seats as soon as they enter the room. Some events may have a particular schedule. The information are  transmitted on the website and at the box office for each event.